California Mental Health Services Information

California law requires the following information be made available to our members concerning the mental health coverage of their health plan.

Client Services

Call us toll free at 800-825-7531. You can reach client services by phone Monday through Friday from 8:00 a.m. to 4:30 p.m. Central Standard Time (CST).

Prescription Drug Formulary

Drug listing showing drugs for each tier of formulary. Click here to view.

Summary of Claims Processing

PPO (Preferred Provider Organizations) Provider List

Find a Provider

Grievance Process

Notice of Claim Processing Procedures and Appeal Rights

Independent Medical Review

For information on your rights for an independent medical review through the California Department of Insurance please reference the department's website.