California Members
California law requires the following information be made available to our members concerning the mental health coverage of their health plan.
Customer Service
Call us toll free at 1-800-825-7531. You can reach customer service by phone Monday through Friday from 8:00 a.m. to 4:30 p.m. Central Standard Time (CST).
Prescription Drug Formularies
Drug listing showing drugs for each tier of formulary. Click here to view.
Summary of Claims Processing
Click here to view.
PPO (Preferred Provider Organizations) Provider List
Click here to view.
Grievance Process
Click here to view.
Independent Medical Review
For information on your rights for an independent medical review through the California Department of Insurance please reference the department's website by clicking here.
Customer Service
Call us toll free at 1-800-825-7531. You can reach customer service by phone Monday through Friday from 8:00 a.m. to 4:30 p.m. Central Standard Time (CST).
Prescription Drug Formularies
Drug listing showing drugs for each tier of formulary. Click here to view.
Summary of Claims Processing
Click here to view.
PPO (Preferred Provider Organizations) Provider List
Click here to view.
Grievance Process
Click here to view.
Independent Medical Review
For information on your rights for an independent medical review through the California Department of Insurance please reference the department's website by clicking here.
