Telehealth for Immediate Medical Help
For minor health issues like a cold, flu, allergies or a sprained ankle, telehealth is rapidly becoming the favored way to seek immediate help 24 hours a day, seven days a week.
Freedom Plans, PPO, Cost Saver & Vault
If you have a Funding Advantage Freedom Plan, a PPO, Cost Saver or Vault Plan you will be reimbursed for the entire cost of your telehealth visit for all eligible charges. Here's what you need to know to use the service and get reimbursed.
- Download our detailed informational flyer at right about your new telehealth benefits, which are effective Jan. 1, 2024.
- Select any telehealth provider to have a phone or video consultation.
- Submit your receipt or invoice to:
P.O. Box 29186
Shawnee Mission, KS 66201-9186
- If you have an HSA plan, reimbursement may be subject to your deductible.
Fundamental Care Members
You have access to board-certified doctors and pediatricians. You have 24/7 access to physicians through your phone (where permitted) or computer. Most visits are included in your plan and provided at no cost. Visit your Health Services HUB and use the member ID number on your ID card and the password provided to you on your welcome letter.