Telehealth for Immediate Medical Help

If you have a Funding Advantage major medical plan, you have phone and PC access to a health provider 24/7. For minor health issues like a cold, flu, allergies or a sprained ankle, telehealth is rapidly becoming the favored way to seek immediate help. 
​To determine which provider will give you access to the telehealth benefit, check the back of your ID card.

Note: The blue portion is enlarged for viewing purposes and is NOT blue or enlarged on the actual ID card.
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Sample of an Allied Member ID Card with Member Connection access.

Want to Learn More About Telehealth?

Traditional, Essential, PPO, MEC Value & MVP 50 Members

To Use Your MeMD Telehealth Benefit:
  • Call 855-236-9411. If you've not used the service before, you will first be asked a few qualifying questions.
  • Or, use your PC to access your Allied Member Connection account. You will need to get registered on the Member Connection site, if you haven't already. Check the back of your health plan ID card for your registration code. Once registered, go to the site, click on "Start a Virtual Care Visit" and  answer a few qualifying questions to get access to MeMD telehealth.
  • Once you complete these steps, you can have a phone or video consultation with a health care provider. MeMD telehealth providers can prescribe medications where allowed by law.
  • Your cost depends on whether you have an HSA ($49) or non-HSA ($0) health plan. Either way, you pay less for a telehealth visit than for a traditional office visit.

Cost Saver & Affinity Members

To use your Teladoc benefit, you can visit www.teladoc.com or call 877-358-9631 to speak to a Teladoc member services representative to finish setting up your account.

Once your account is set up, and your medical history is complete, you will be able to speak with a doctor anytime, anywhere. You also will be able to download the Teladoc mobile application.

Fundamental Care Members

MDLIVE provides anytime access to board-certified doctors and pediatricians from where it’s most convenient – home, office or on the go. You can have a virtual consult to diagnose non-emergency
medical issues over the phone or through secure video on your computer or smartphone. Your telemedicine benefit gives you:

• 24/7 access to consult with a licensed physician by phone or video
• $0 consult fee and unlimited visits for all covered family members
• Non-maintenance prescriptions written by a physician

Telehealth Flyer

Download our informational flyer about your telehealth benefit - an important part of your Allied Funding Advantage health plan.